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Complete User Guide to Allaam

Complete User Guide to Allaam AI Assistant From sign-in and institution setup to monitoring, analysis, and reports Version 2.7.0 For institution owners, managers, analysts, and viewers Prepared by I.S. Intelligent Solutions September 2026 This guide

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About this guide

This reference follows the complete journey through Allaam AI Assistant: signing in and completing the institution profile; defining the monitoring scope and sources; reviewing evidence; and using AI analysis, intelligence, plans, reports, and team m

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Who this guide is for

Role | Main focus in the platform Institution owner | Complete the Institution Journey, approve sources, manage members, and review evidence, results, and policies. Manager | Run daily operations and monitor collection, evidence, alerts, plans, and r

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Important rules before you begin

Raw content is not approved evidence. It first enters the Review Inbox, where a user accepts, rejects, excludes, or marks it as a duplicate. Preliminary analysis is an assistive automated proposal and does not approve evidence. Final analysis is requ

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Guide map

Section | Topic 1 | Sign-in and the main interface 2 | Institution Journey and initial setup 3 | Monitoring, discovery, and source management 4 | Review Inbox, evidence, and AI analysis 5 | Command Center, Daily Brief, and alerts 6 | Intelligence, re

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1.1 Sign in

Open the platform link and choose Sign In. Enter the email address and password for your account. You may select Remember me on a trusted device. After successful sign-in, you will be taken to the institution workspace or the page appropriate to your

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1.2 Account bar

Use the account button to review your name and role in the institution. You can switch between Arabic and English. Choose a light, dark, or system appearance. Sign out when you finish, especially on a shared device.

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1.3 Main menus

Menu | Includes Command Center | Overview, Daily Brief, Alerts and Crises. Monitoring and Discovery | Query Packs, Sources, Search Runs, Coverage, Facebook Monitoring, Instagram Monitoring, Review Inbox and Evidence. Intelligence | Narratives and Tre

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2 Institution journey and initial setup

Path: Administration > Institution Journey. The Institution Journey is the recommended starting point for every new account. It shows the status of each step based on the institution’s settings. You can return at any time and resume the required step

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2.1 Institution Journey stages

Stage | What happens | When complete 1 Institution profile | Record institution details, identity, description, and scope of work. | Required core details have been saved. 2 Monitoring scope | Set objectives, markets, topics, audiences, and regions.

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2.2 Recommended workflow

1. Start with the first incomplete step, or select Resume from the required step. 2. Complete required fields only; do not enter unverified information merely to pass a step. 3. Review the settings summary before activation, especially sources and th

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3.1 Institution Query Portfolio

Path: Monitoring and Discovery > Query Packs. The Query Portfolio is the shared reference that defines what the platform searches for and how it distinguishes the institution from similar names. Approved changes affect subsequent discovery and collec

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3.2 Sources

Path: Monitoring and Discovery > Sources. The page shows active official sources, suggested sources, disabled or rejected sources, and archived sources, together with connector status, last collection, and available actions. Figure 4: Official source

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3.3 Search runs and coverage

Search Runs shows discovery requests, their actual results, status, and correlation identifier. Coverage and Suggested Sources shows query health, provider status, quotas, and estimated cost where available. A rate-limited request does not mean the p

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3.4 Facebook monitoring

Path: Monitoring and Discovery > Facebook Monitoring. The page shows the collection sequence from raw observations to evidence, review, and analysis, together with monitoring runs, their status, and progress. Starting a new monitoring run creates a c

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3.5 Instagram monitoring

Path: Monitoring and Discovery > Instagram Monitoring. The page shows totals for runs, content, and discovered accounts, along with the latest run and a redacted connection status. If credentials or the session are not ready, review the connection an

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4 Review Inbox, evidence, and AI analysis

Path: Monitoring and Discovery > Review Inbox and Evidence. This page is the main quality gate. Do not use results for reputation, narratives, or plans until the evidence has been reviewed and an appropriate decision recorded. Figure 5: Review Inbox,

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4.1 Evidence states

State | When to use it Waiting for review | New content requiring a human decision. Accepted | Relevant to the institution and eligible for analysis and metrics, subject to sample requirements. Rejected | Incorrect or unhelpful content, with a record

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4.2 Review one evidence item

1. Open the Waiting for Review tab and use search or the source filter if needed. 2. Read the full content, provenance, publication date, and source name. 3. Open the original post when a link is available and check its context. 4. Review the match,

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4.3 Bulk actions

You can select several records and choose an action for the selection. Use this only after reviewing every record in the group. Bulk acceptance may require you to confirm relevance for records without a clear match; marking duplicates requires identi

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