▧Guide articleComplete User Guide to Allaam AI Assistant
From sign-in and institution setup to monitoring, analysis, and reports
Version 2.7.0
For institution owners, managers, analysts, and viewers
Prepared by I.S. Intelligent Solutions
September 2026
This guide
Read article ←▧Guide articleThis reference follows the complete journey through Allaam AI Assistant: signing in and completing the institution profile; defining the monitoring scope and sources; reviewing evidence; and using AI analysis, intelligence, plans, reports, and team m
Read article ←▧Guide articleRole | Main focus in the platform
Institution owner | Complete the Institution Journey, approve sources, manage members, and review evidence, results, and policies.
Manager | Run daily operations and monitor collection, evidence, alerts, plans, and r
Read article ←▧Guide articleRaw content is not approved evidence. It first enters the Review Inbox, where a user accepts, rejects, excludes, or marks it as a duplicate.
Preliminary analysis is an assistive automated proposal and does not approve evidence. Final analysis is requ
Read article ←▧Guide articleSection | Topic
1 | Sign-in and the main interface
2 | Institution Journey and initial setup
3 | Monitoring, discovery, and source management
4 | Review Inbox, evidence, and AI analysis
5 | Command Center, Daily Brief, and alerts
6 | Intelligence, re
Read article ←▧Guide articleOpen the platform link and choose Sign In. Enter the email address and password for your account. You may select Remember me on a trusted device. After successful sign-in, you will be taken to the institution workspace or the page appropriate to your
Read article ←▧Guide articleUse the account button to review your name and role in the institution. You can switch between Arabic and English. Choose a light, dark, or system appearance. Sign out when you finish, especially on a shared device.
Read article ←▧Guide articleMenu | Includes
Command Center | Overview, Daily Brief, Alerts and Crises.
Monitoring and Discovery | Query Packs, Sources, Search Runs, Coverage, Facebook Monitoring, Instagram Monitoring, Review Inbox and Evidence.
Intelligence | Narratives and Tre
Read article ←▧Guide articlePath: Administration > Institution Journey. The Institution Journey is the recommended starting point for every new account. It shows the status of each step based on the institution’s settings. You can return at any time and resume the required step
Read article ←▧Guide articleStage | What happens | When complete
1 Institution profile | Record institution details, identity, description, and scope of work. | Required core details have been saved.
2 Monitoring scope | Set objectives, markets, topics, audiences, and regions.
Read article ←▧Guide article1. Start with the first incomplete step, or select Resume from the required step.
2. Complete required fields only; do not enter unverified information merely to pass a step.
3. Review the settings summary before activation, especially sources and th
Read article ←▧Guide articlePath: Monitoring and Discovery > Query Packs. The Query Portfolio is the shared reference that defines what the platform searches for and how it distinguishes the institution from similar names. Approved changes affect subsequent discovery and collec
Read article ←▧Guide articlePath: Monitoring and Discovery > Sources. The page shows active official sources, suggested sources, disabled or rejected sources, and archived sources, together with connector status, last collection, and available actions.
Figure 4: Official source
Read article ←▧Guide articleSearch Runs shows discovery requests, their actual results, status, and correlation identifier.
Coverage and Suggested Sources shows query health, provider status, quotas, and estimated cost where available.
A rate-limited request does not mean the p
Read article ←▧Guide articlePath: Monitoring and Discovery > Facebook Monitoring. The page shows the collection sequence from raw observations to evidence, review, and analysis, together with monitoring runs, their status, and progress.
Starting a new monitoring run creates a c
Read article ←▧Guide articlePath: Monitoring and Discovery > Instagram Monitoring. The page shows totals for runs, content, and discovered accounts, along with the latest run and a redacted connection status. If credentials or the session are not ready, review the connection an
Read article ←▧Guide articlePath: Monitoring and Discovery > Review Inbox and Evidence. This page is the main quality gate. Do not use results for reputation, narratives, or plans until the evidence has been reviewed and an appropriate decision recorded.
Figure 5: Review Inbox,
Read article ←▧Guide articleState | When to use it
Waiting for review | New content requiring a human decision.
Accepted | Relevant to the institution and eligible for analysis and metrics, subject to sample requirements.
Rejected | Incorrect or unhelpful content, with a record
Read article ←▧Guide article1. Open the Waiting for Review tab and use search or the source filter if needed.
2. Read the full content, provenance, publication date, and source name.
3. Open the original post when a link is available and check its context.
4. Review the match,
Read article ←▧Guide articleYou can select several records and choose an action for the selection. Use this only after reviewing every record in the group. Bulk acceptance may require you to confirm relevance for records without a clear match; marking duplicates requires identi
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