Documented guidance to help you use the platform confidently.
Type | When it starts | Use Preliminary analysis | For new evidence matching the Query Portfolio, subject to entitlement and policy. | Helps the reviewer understand content; it neither approves evidence nor publishes a result. Final analysis | After
Read article ←Review the content summary and main topic. Review sentiment, tone, and context without treating them as a final judgment. Identify claims and facts requiring verification. Consider media risk and the potential for escalation. For response guidance, a
Read article ←Path: Command Center > Overview. Use the period filter to select one day, 7 days, 30 days, or 90 days, then select Apply. The dashboard displays Journey progress, evidence, sources, alerts, evidence flow, reputation indicators, coverage, competitors,
Read article ←Path: Command Center > Daily Brief. This executive summary covers what changed today, what needs attention, risks, narratives, opportunities, competitors, recommended actions, and data sufficiency. If there is no accepted evidence, the page explicitl
Read article ←Path: Command Center > Alerts and Crises. Use the severity and status filters, then select Filter. An empty alert list does not mean coverage is complete; also check source and evidence health. Figure 6: Alert inbox and severity and status filters. S
Read article ←Path: Intelligence > Narratives and Trends. The dashboard separates observed facts from interpretation and lowers completeness and confidence when data is sparse instead of turning absence into zero. Use it to see changes in topics and discourse once
Read article ←Path: Intelligence > Reputation and Competitors. The page shows accepted evidence, analysis status, and configured competitors. A reliable comparison appears only when there is an approved competitor scope, a reference period, and a measurable denomi
Read article ←Path: Intelligence > Allaam Memory. Store traceable institutional knowledge such as facts, proposals, and notes, together with provenance, recency, and confidence. Adding an item here does not automatically approve it for reports or plans. 1. Select
Read article ←Path: Intelligence > Calibration and Accuracy. Calibration records a documented correction to a result or classification, such as sentiment, relevance, entity, narrative, false positive, alert threshold, or AI confidence. It creates an appended versi
Read article ←Path: Plans and Response > Media and Marketing Plans. The centre lists plans by status, type, and last update. Plans may cover crisis response, a daily opportunity, a campaign, or a monthly or quarterly programme. Figure 9: Plan Centre and filters. P
Read article ←Path: Plans and Response > Six-Month Plan Setup. The page shows readiness percentage, entitlement, mandatory readiness, AI readiness, blocking requirements, and optional report links. A readiness percentage is not plan activation, and the plan is not
Read article ←Path: Plans and Response > Recommendations and Response Studio. This page helps draft an evidence-based response with human review. The platform does not publish the reply automatically, impersonate a user, or contact external parties without an auth
Read article ←Path: Reports > Report Centre. The centre lists daily, monthly, and quarterly reports with their period, version, state, evidence count, creation time, and available exports. Figure 11: Report Centre and exports. 1. Select report type, period, state,
Read article ←Path: Reports > Distribution and Recipients. Workspace access is separate from report delivery. You can configure independent schedules for daily, monthly, and quarterly reports, including time zone, time, language, format, and recipients. Saving a s
Read article ←Path: Administration > Institution Members. The institution owner can create a new user or add an existing user and set their language, role, membership status, and report delivery preferences. Figure 12: Institution member and role management. 1. Se
Read article ←Path: Administration > Team and Permissions. This page lists users and shows their contact details, role, status, and manager. Revoke sessions if you suspect unauthorized access or when a user’s responsibilities change.
Read article ←Path: Administration > Integrations. The page displays the provider capability matrix with status, authentication type, capabilities, and limitations. It also offers a watchlist, manual evidence entry, and CSV or XLSX import. Figure 13: Integration C
Read article ←Path: Administration > Privacy and Retention. The policy defines retention periods for raw and historical data, the level of personal data minimization, and legal hold. Deletion goes through preview and audit and respects legal hold; provenance and a
Read article ←Path: Administration > Help Center. Search in Arabic or English for a topic such as the Institution Journey, sources, evidence, plans, or entitlements. You can rate each answer as helpful or needing improvement. Figure 14: The Help Center and frequen
Read article ←1. Open Command Center > Daily Brief to review what changed and what needs attention. 2. Open Alerts and Crises and review any High or Critical alert. 3. Open Review Inbox and Evidence and decide on new evidence. 4. Review preliminary analysis before
Read article ←