Available when entitled
Customer-owned assets
Pages and professional accounts when authorised.
Authorised assets only
Authorised social listening
Authorised customer assets, licensed APIs and accessible public content only; no private access or claimed platform-wide search.
Permitted monitoring
Evidence and provenance
Analysis and review
Human decision
Permitted
Available when entitled
Licensed APIs
Only with available permissions, approval and scope.
Available when entitled
Manual evidence
Evidence supplied by an authorised user with provenance.
Prohibited
Available when entitled
Private content
No friends-only or inaccessible accounts.
Available when entitled
No circumvention
No credential sharing, impersonation or limit bypass.
Available when entitled
No autonomous posting
Suggested responses are never automatically published.
Turn monitoring into a reviewable decision
We review your organisation scope, sources, governance and reporting needs without promising unavailable coverage.